Quality Manager

Rochester, NY

Post Date: 05/23/2017 Job ID: 453 Industry: Quality Assurance Pay Rate: $80,000 - $90,000

Plan, coordinate, implement, and direct Quality Assurance Programs designed to ensure manufacture of products consistent with customer standards including, but not limited to:

  • Determining Customer requirements pertaining to new and existing parts via Advance Product Quality Planning and interface with Business Development, Design Engineering and Molding Engineering;
  • Developing control plans to translate and monitor the customer requirements and process performance characteristics into specific measurement and inspection criteria that ensure requirements are met and documented;
  • Devise and implement various complex methods and procedures for inspecting, testing, and evaluating the precision, reliability, and accuracy of products, processes, and production equipment;
  • Developing and establishing advanced quality systems and procedures, inspection plans, quality performance trends, statistical plans, cost estimates, and technical quality plans to execute the control plans;
  • Maintaining or establishing appropriate metrics to facilitate and identify key contributors to quality system and document metric performance;
  • Identifying, investigating and resolving quality-related problems with products and processes, working inter-departmentally, to determine cause, recommend corrective action, and implement necessary modifications to system to eliminate problems;
  • Making specific recommendations based on quality system needs; and
  • Identifying and managing quality improvement projects, non-conformance reduction, and cost savings initiatives as well as improving manufacturing, quality and documentation systems.


Provide support and guidance to all manufacturing processes to ensure that project and/or process controls are compliant with customer requirements including, but not limited to:

  • Establishing and maintaining contact with customer to determine quality, regulatory, & statutory requirements;
  • Providing input on quality to product development teams and recommending production improvements through data driven evaluations and by applying continuous improvement principles and techniques to critical areas of production;
  • Guiding technical evaluations, analysis, and related data acquisition processes to ensure quality objectives are achieved;
  • Maintaining and directing the organization' s quality control activities which include: Inspection and test of product;
  • Producing audits and disposition;
  • Day-to-day quality decisions for quality of product on the manufacturing floor, including warehouse audits;
  • Responding to inquiries or complaints from customers;
  • Initiating corrective actions and preventive actions to improve customer satisfaction.


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